1. Introduction
At Beyond Care LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy.
2. Data Collected
We may collect personal and non-personal information from you when you interact with our website or use our services.
2.1 Personal Information
- Name, address, phone number, email address, and other contact details.
- Health and medical information required for care planning.
- Payment and billing information, including insurance details.
2.2 Non-Personal Information
- Browser type, device type, and IP address.
- Information about your interactions with our website, such as pages visited and time spent.
- Cookies and similar tracking technologies.
2.3 Contact Form
Information submitted through the contact form on our site is sent to our company email. Adheres to the EU/US “Privacy Shield”.
These submissions are only kept for clients service purposes they are never used for marketing purposes or shared with third parties.
2.4 Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
2.5 Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the clients during website usage;
- Providing Technical Assistance;
- Sending updates to our clients with important information to inform about news/changes;
- Checking the information’ activity in order to prevent fraudulent transactions and ensure the security
- Over our clients’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content. Below you can find a list of the services we use:
3.1 Facebook
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
3.2 Twitter
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
3.3 Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including personalized care plans.
- Communicate with you about appointments, service updates, and billing.
- Improve our website, services, and user experience.
- Comply with legal and regulatory obligations.
5. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
- With Service Providers:* To perform functions such as payment processing, IT support, or service delivery.
- With Authorized Representatives:* If you have designated someone to act on your behalf.
- With Government or Regulatory Agencies:* As required by law, such as for audits, investigations, or compliance purposes.
- With Your Consent:* If you provide explicit permission to share your information with third parties.
6. How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard measures to safeguard it, including:
- Encryption of sensitive data during transmission.
- Secure storage of electronic and physical records.
- Regular security audits and staff training on data protection.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and gather usage data. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
8. Your Privacy Rights
You have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request corrections to inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: The right to opt out of marketing communications or certain data uses.
To exercise your rights, please contact us using the information provided below.
9. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
10. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
11. Third-Party Links
Our website may contain links to third-party websites. Beyond Care LLC is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors without parental consent.
13. Changes to This Privacy Policy
Beyond Care LLC reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website, and we will notify you of significant updates. Your continued use of our website or services constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Beyond Care LLC
Germany —
1832 Star Drive Sauk Rapids MN 56379