Frequently asked customer questions
Wondering how we can support you or your loved ones? Explore the questions our clients ask—and discover the care they trust!
What services does Beyond Care LLC offer?
We provide a wide range of home care services, including:
- Personal Care Assistance (PCA)
- Community First Services and Supports (CFSS)
- Respite Care
- 24-Hour Live-In Care
- Companionship Services
- Homemaking Services
Who can benefit from your services?
Our services are designed for individuals with disabilities, chronic illnesses, or those needing assistance with daily living activities. We also support seniors and those recovering from injury or illness.
How do I know which service is right for my loved one?
We conduct an initial assessment to understand the needs of each client. Based on the assessment, we recommend personalized care plans that best suit the individual’s goals and circumstances.
What is Personal Care Assistance (PCA)?
PCA services help individuals with daily living activities like bathing, dressing, eating, and mobility. We also assist with medication reminders, light housekeeping, and transportation.
What is Community First Services and Supports (CFSS)?
CFSS is a flexible program that allows individuals to receive care in their homes or communities. It promotes independence by providing support for daily activities, health monitoring, and caregiver training.
How are your caregivers trained and certified?
Our caregivers undergo comprehensive training, including certification in CPR, first aid, and specialized care techniques. We also provide ongoing professional development to ensure high-quality care.
Can I choose my own caregiver?
Yes! We prioritize compatibility and offer client-directed services, allowing clients to choose caregivers who best match their needs and preferences.
Do you offer 24-hour care services?
Yes, our 24-Hour Live-In Care provides continuous support for individuals who need round-the-clock assistance. This service ensures safety, companionship, and comfort at all times.
How do respite care services work?
Respite care provides temporary relief for family caregivers. Whether you need a few hours, overnight, or several days off, we offer flexible scheduling to ensure your loved one is cared for.
What makes Beyond Care LLC different from other home care agencies?
We focus on person-centered care, tailoring services to each client’s unique needs. Our compassionate, experienced team builds meaningful relationships and fosters independence, making Beyond Care LLC a trusted partner in caregiving.
How can I get started with your services?
Contact us to schedule a consultation. We’ll discuss your needs, conduct an assessment, and create a personalized care plan to ensure the best support for you or your loved one.
Do you accept insurance or Medicaid?
Yes, we accept Medicaid and other insurance plans. Our team can assist you in navigating coverage and determining eligibility for services.
Can services be adjusted as needs change?
Absolutely. We regularly review care plans and adjust services as needed to ensure ongoing, appropriate care that adapts to the client’s evolving needs.
Is there a minimum number of hours required for care services?
We offer flexible scheduling options with no strict minimum. Whether you need hourly support or long-term care, we customize services to fit your situation.
How can I contact Beyond Care LLC?
You can reach us by phone, email, or through our website. We’re happy to answer any questions and help you begin the journey toward greater independence and well-being.
What our clients say
Beyond Care LLC has been a lifesaver for my family. The staff is professional, compassionate, and always willing to go the extra mile. Thanks to their support, my mother can live independently in her own home.
Sarah L. – St. Paul, MN
The care team at Beyond Care LLC is exceptional. They treat my son with respect and kindness, making sure his needs are met with a personalized approach. We couldn’t ask for better caregivers.
John M. – Minneapolis, MN
Beyond Care LLC’s services have truly exceeded my expectations. Their PCA program is well-organized, and the caregivers are attentive and reliable. I recommend them to anyone looking for quality home care.