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Effective Date January 2, 2025 

Welcome to Beyond Care LLC. By accessing or using our website, services, or any associated materials, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use our website or services.

1. Definitions

1.1 Beyond Care LLC refers to the company providing home care services, including PCA and CFSS programs.
1.2 Client refers to the individual receiving services or their authorized representative.
1.3 Website refers to the official Beyond Care LLC website.

2. Eligibility

2.1 To be eligible for our services, you must meet specific program requirements as outlined by state and federal regulations.
2.2 Clients must provide accurate and up-to-date information during the application and assessment process.

3. Scope of Services

3.1 Beyond Care LLC provides services such as Personal Care Assistance (PCA), Community First Services and Supports (CFSS), and other home care solutions tailored to individual needs.
3.2 The scope of services will be determined during the initial assessment and documented in a personalized care plan.

4. Client Responsibilities

4.1 Clients are expected to provide accurate information to develop and implement care plans.
4.2 Clients must notify Beyond Care LLC of any changes in their health, living situation, or care needs.
4.3 Clients or their authorized representatives must adhere to agreed schedules and payment terms.

5. Privacy and Confidentiality

5.1 Beyond Care LLC is committed to protecting your privacy. All personal information collected is handled in accordance with our Privacy Policy.
5.2 Any health-related or personal information shared with us will be kept confidential and used solely for service delivery.

6. Service Agreement

6.1 Before services begin, clients are required to sign a Service Agreement outlining the scope, duration, and cost of services.
6.2 Either party may terminate the Service Agreement with prior written notice as specified in the agreement.

7. Payment and Fees

7.1 Payment terms, including rates and billing cycles, will be outlined in the Service Agreement.
7.2 Failure to make timely payments may result in suspension or termination of services.
7.3 Certain services may be covered by Medicaid or other insurance providers; however, clients are responsible for any uncovered costs.

8. Limitation of Liability

8.1 Beyond Care LLC strives to provide high-quality services but cannot guarantee specific outcomes.
8.2 Beyond Care LLC shall not be liable for any damages arising from:

– Delays in service due to unforeseen circumstances.
– Acts or omissions of third-party providers or caregivers.
– Unauthorized or improper use of our website or materials.

9. Termination of Services

9.1 Beyond Care LLC reserves the right to terminate services if:

– The client fails to meet eligibility requirements.
– There is a breach of the Service Agreement.
– Threats, abuse, or unsafe conditions jeopardize the safety of caregivers or staff.

9.2 Clients may terminate services with written notice as specified in the Service Agreement.

10. Intellectual Property

10.1 All content on the Beyond Care LLC website, including text, graphics, logos, and software, is the property of Beyond Care LLC and protected by copyright laws.
10.2 Unauthorized use or reproduction of any materials is strictly prohibited.

11. Website Use

11.1 Users of our website must comply with all applicable laws and regulations.
11.2 Beyond Care LLC is not responsible for any third-party content or links provided on our website.

12. Amendments to Terms

12.1 Beyond Care LLC reserves the right to update these terms and conditions at any time.
12.2 Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the revised terms.

13. Governing Law

These terms and conditions are governed by the laws of the State of Minnesota, without regard to conflict of law principles.

14. Contact Us

For questions or concerns regarding these terms and conditions, please contact us at:

Beyond Care LLC
Germany —
1832 Star Drive Sauk Rapids MN 56379

+320 223 4640

+320 224 6786

Thank you for choosing Beyond Care LLC. We are committed to providing exceptional services that meet your needs and exceed your expectations.